CSD and CISD
The Corporate Services Division (CSD) and Computer Information Systems Department (CISD) perform core support functions for the Attorney-General’s Chambers (“AGC”). The main roles of CSD are office administration, facilities management, financial management, human resource management, external and corporate communications, data management and corporate planning. CISD takes charge of AGC’s IT systems and equipment, as well as the projects which leverage on IT to help achieve AGC’s mission.
HIGHLIGHTS OF WORK DONE IN 2015
(1) Human Resources
The new Extended Management Executive Scheme, which was introduced across the Civil Service in 2015, was implemented in AGC. Steps were also taken to disseminate AGC’s core values, including through a Values Based Interviewing Guide, which emphasises AGC’s Core Values during the hiring process. In addition, two customised, in-house programmes: the Certificate in Legal Skills course and the AGC Milestone Programme for AGC Executives were developed and launched through the AGC Academy.
(2) Corporate Services and Operations
Various projects and policy reviews were undertaken in 2015, including the setting up of a Centralised Litigation Support Unit for photocopying and scanning services and improvement works at 1 Upper Pickering Street and AGC’s Satellite Offices in the State Courts and the Supreme Court.
(3) Media and Communications
A new unit merging the former Outreach and International Relations Unit and the Media Relations Unit was created with the aim of achieving greater alignment between AGC’s internal and external corporate communications.
(4) Financial Management
To improve AGC’s corporate governance and enhance the quality of procurement in the organisation, a sub-unit specialising in procurement was established in 2015.
(5) Corporate Planning and Statistics
A new data-management framework to improve and institutionalise data-capturing efforts across the organisation was developed with the aim of transforming AGC into a data-driven organisation, where planning and policy decisions are made based on accurate, timely and reliable information.
Various AGC-wide activities were organised in 2015, including events marking the 50th year of Singapore’s independence. AGC also successfully renewed its Business Excellence certificates, which comprise the Singapore Quality Class, the Innovation Class, and the People Developer certificates.
(6) Information Technology
AGC’s Information Technology master plan for the next five years was finalised along with the implementation of a wide array of IT projects.
It is to be noted that the above projects and other functions of the Corporate Services Division and the Computer Information Systems Department were undertaken in challenging circumstances with the departure of Chief Operating Officer/Chief Information Officer and Senior Director in the middle of the year.